Conrad Midtown – Just Next to Broadway

The hotel we visited as Conrad Midtown in 2022 has since changed brands. The same 151 West 54th Street property is now The London, a Luxury Collection Hotel, New York City. During our 2022 stay, the location was exactly where we wanted to be for Broadway shows and exploring Times Square. It was close enough to get to the shows and the adventure of Times Square but far enough to get away when the commotion started driving us crazy.

Manhattan in and of itself can be quite an adventure, especially with kids. It’s an overwhelming place, especially if you’re bringing kids who are not used to this sort of atmosphere. Manhattan can be chaotic and quite boisterous.

Room and Family Space

During our 2022 stay, the Conrad Midtown felt like an oasis. The room itself was impeccable. Of course, true to the Conrad name, everything is immaculate and modern. The two-room suite allows enough space to throw the kids in one area and give mom and dad a temporary rest. It also allows some younger ones a quieter place to nap. All parents need coffee, and during our 2022 stay the room included complimentary Nespresso.

Another example of excellent service was when my teen daughter had a moment where she could not get up before the sunset. I’m sure if you have teens, you’ve experienced this yourself. It’s rather hard to get up in the first 12 hours of the day. As soon as we walked through the lobby, they had our room serviced.

Location and Service

For us in 2022, the location was excellent, but what also stood out was the staff. The two doormen were wearing the coolest hats I’ve ever seen. We were always greeted in a friendly and genuine manner, plus these two are probably the coolest dudes I’ve seen in a while.

The rest of the staff was continually attentive and truly welcoming and friendly. One highlight to me was how they texted after a few hours just to make sure that everything was to our liking. When the staff followed up with things, they actively tried to find where they could help and proactively make a difference.

For our 2022 family stay, the combination of the Midtown location, two-room suite space and attentive service worked especially well. The property has since changed brands, so current room configurations, amenities and service details should be confirmed with the hotel before booking.